tag:blogger.com,1999:blog-6839986903562190767.post1921988839899885272..comments2023-11-05T04:10:36.201-05:00Comments on Your Future At NCR: Open ForumCicerohttp://www.blogger.com/profile/11653064605960801906noreply@blogger.comBlogger194125tag:blogger.com,1999:blog-6839986903562190767.post-6899468119425254072008-10-18T01:07:00.000-04:002008-10-18T01:07:00.000-04:00I've been with NCR for a year now and I absolutely...I've been with NCR for a year now and I absolutely thought I was joining a world class company and wanted to love my new position here. I was all about helping my peers, all about sla's, training, and everything else that was asked of us. <BR/>I resently relocated from the Mid-West to the Central area. Ive been here for just about two months and finally had enough. These guys here have no clue of how to run things. They are way, way understaffed, the staff they do have are half-retarted, and the management act like glorified baby sitters. Never have I worked in a place so disorganized, its amazing they get any business at all and from what I hear from some of the customers they are serious making plans on taking their business elsewhere. <BR/>When I arrived here there were 15 CE's here (they needed twice that), that was about 7 weeks ago and they are now down to 7. We're talking about 20 calls in your que by 8am, constant harrassment from account managers, territory manager, control tower, peachtree and Im sure there was more... The schedules are so messed up you cant even get two days off in a row, and av is twelve hour shifts (since they never run out of calls) then opccational wake-up in the middle of the night to run switch calls at walmart, then back to work at 8am its sickening. Ive had it, I just called in and quit, Ive been off a week now and never felt better, f**k this place. Cant wait for my exit interview. There was a guy that quit the day before me and a guy that quit two days after. Good luck remaining team member, get out and get a better job, this one sucks. <BR/>I dont buy into the "things are going to get better" attitude managers try to feed us while they suck the life out of us and make us feel like sh** on top of it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-33192013086483290592008-09-16T08:39:00.000-04:002008-09-16T08:39:00.000-04:00http://www.youtube.com/watch?v=HlbfpzC_-I0http://www.youtube.com/watch?v=HlbfpzC_-I0Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-30723884702297240852008-09-16T07:30:00.000-04:002008-09-16T07:30:00.000-04:00"30% less pay-30% less work?"They cut my pay 24% s..."30% less pay-30% less work?"<BR/><BR/>They cut my pay 24% so I cut my work output 50%! Try it again, assholes!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-34462444794221200842008-09-16T04:25:00.000-04:002008-09-16T04:25:00.000-04:00Here's something funny--level 2 has to send people...Here's something funny--level 2 has to send people to new york city to help run atm calls. I guess the union boys didn't like getting a pay cut and reciprocated in kind.. 30% less pay-30% less work?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-15780750281755751252008-09-15T22:31:00.000-04:002008-09-15T22:31:00.000-04:00The new guys cost the company 3 times as much to r...The new guys cost the company 3 times as much to run a call as the older ce's! We have guy's that have NEVER fixed anything more complicated than a bill jam. They blow up atm's evrytime they swap a part!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-45390283977307945992008-09-15T22:15:00.000-04:002008-09-15T22:15:00.000-04:00"They will pay it, or I will leave!"You dont seem ..."They will pay it, or I will leave!"<BR/><BR/>You dont seem to get it. They want us gone. We get the most vacation, the most pay. Every former CE3 that stays around after the bridge payments end is just doing the company a favor. They dont care if everyone of us quit. They will hire more people for peanuts, until they run the company into the ground. It wont take too long. They cant keep qualified people now, and the new hires come in, get a little training, then leave. Do whatever you need to do, but dont ever think you are going to shame this company into doing the right thing, because you cant shame anyone with no morals or no conscience.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-69111035623721567442008-09-15T18:30:00.000-04:002008-09-15T18:30:00.000-04:00"Guys, get a grip. a nnothing we can say or do wil..."Guys, get a grip. a nnothing we can say or do will get rid of Nuti. Noyhing we can say or do will get our ce3 pay returned to us."<BR/><BR/>They will pay it, or I will leave!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-82809917143354711072008-09-15T18:27:00.000-04:002008-09-15T18:27:00.000-04:00oh boy..another glassdoor ad. can never see enough...oh boy..another glassdoor ad. can never see enough of them, they are so interesting. Guys, get a grip. a nnothing we can say or do will get rid of Nuti. Noyhing we can say or do will get our ce3 pay returned to us. We had our chance to try to get someone to speak for us, but we blew it. Now we will be treated as badly as the company wants. Get used to it, or move on.. I plan to move onAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-68443565611240411892008-09-15T17:32:00.000-04:002008-09-15T17:32:00.000-04:00Nutjob nuti should be fired over thisNutjob nuti should be fired over thisAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-3841921954325952922008-09-15T17:00:00.000-04:002008-09-15T17:00:00.000-04:00Trouble ahead.The ATM manufacturing facility in Bu...Trouble ahead.<BR/>The ATM manufacturing facility in Budapest is behind in order fulfilment to the tune of 1,500 units in Q3 2008. That a conservative estimate of $18M worth of ATMs customers will have delivered late. At least thats 1500 units us CEs wont have on our workload in Q4.<BR/>(dont tell anyone)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-17203486141155675082008-09-13T23:09:00.000-04:002008-09-13T23:09:00.000-04:00Just stumbled into this website glassdoor.com - th...Just stumbled into this website glassdoor.com - that people write in reviews of the company they work for and tell their salary. It is all anonymous. The idea being is that salaries/pay should be known-- and everyone should be paid a fair rate of pay for thier work. The site is free. In order to access the reviews you have to send in a review. Then you can read other people's whole review. If it becomes public knowledge what people are being paid and how they are being treated = new employees may or may not show up to work at the company. Go to <BR/>www.glassdoor.com/Reviews/NCR-Reviews-E4212.htmAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-52665744152788900272008-09-13T13:53:00.000-04:002008-09-13T13:53:00.000-04:00In answer to the post about having meetings with t...In answer to the post about having meetings with the union I will say that I had meetings all over N.Y. and N.E. and we had conference calls for those who couldn't make the meetings because of being on call or family commitments or any other reason to answer any questions that any CE may have had. I agree though that we need to meet face to face , a flyer is no substitute for an open discussion. You have laid a solid foundation for forming a union and the time for meetings and discussion on how to move forward is now. I will meet with any CE anywhere just call so that we can arrange a meeting. 978-302-3690Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-31435335912151505102008-09-13T07:43:00.000-04:002008-09-13T07:43:00.000-04:00Our only chance is for someone to buy WCS. Virtua...Our only chance is for someone to buy WCS. Virtually anyboby else would be better to work for than the bastards in charge now!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-23486159299993953472008-09-12T22:56:00.000-04:002008-09-12T22:56:00.000-04:00It took a punch in the face for the New England CE...It took a punch in the face for the New England CE to read the writing on the wall. The ibew never cared about you or your buddies. It only hoped to gain your dues. Those who are already in the union aren't going to tell you they got sucker punched so they'll try to convince you to "c'mon in, the water's fine" just so they can feel like they weren't the only ones duped.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-3851748430488979312008-09-12T22:40:00.000-04:002008-09-12T22:40:00.000-04:00Fuck nuti, fuck cheadle, and fuck my AFOD steve gFuck nuti, fuck cheadle, and fuck my AFOD steve gAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-88598308329489392232008-09-12T21:52:00.000-04:002008-09-12T21:52:00.000-04:00The beguinning of the 4th quarter. Doesn't look so...The beguinning of the 4th quarter. Doesn't look so good. Only one building left to sell. Stocks should be at $27.00 but their not. No hope of them hitting $30 by year end. Looks like Nuti set his target too high. He will be getting out shortly anyways. Good luck NCR (what's left of you)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-19888039567492808342008-09-12T13:18:00.000-04:002008-09-12T13:18:00.000-04:00I am a CE2 in New England. I voted for the union. ...I am a CE2 in New England. I voted for the union. I am sad to see that so many of my fellow CE's can't see the writing on the wall. There will be more reductions and rebandings. It is the NCR management style. More for less, unless you are at the top, and then it's a 16.4 million dollar bonus.<BR/><BR/>I also must fault the IBEW for not getting as involved as they should have.<BR/>The company held mandatory meetings in which they painted the union as thugs and money hungry individuals. While I ignored this propaganda many of my fellow CE's did not. The union should have met with us and answered all our questions. They did not. They sent out fliers instead. Many CE's felt that that we were too small for the union to care about us. We already have one entity screwing us, we did not need a second one.I fault the union for that.<BR/>The IBEW is just as responsible for the loss as any CE that voted against it.<BR/>I hope the IBEW has learned a lesson.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-77106025136051500792008-09-11T08:29:00.000-04:002008-09-11T08:29:00.000-04:00“Top heavy management looking out for themselves. ...“Top heavy management looking out for themselves. Employees are stifled, ignored and unappreciated.” <BR/>Professional Services Consultant in Washington, DC (United States) Current Employee ProsYou will work with quality employees who thrive on satisfaction from a job well done.<BR/><BR/>ConsThere is rarely promotion from within the company. As a result of this culture, managers will stifle their employee's growth potential in fear of their own positions. The company focus is cost savings not potential growth. The employee is treated as a cost, not an asset.<BR/><BR/>It is a common occurrence for the company to issue annual employee reviews where 80% of the force gets 0% raise, and nobody receives more than 3%. In 50% of my years here I have received an exceptional review and offered nothing more than an excuse for why times are tough at NCR. In the meantime I have watched the Senior management getting millions of dollars in bonuses.<BR/><BR/>Advice to Senior ManagementQuit bleeding the company for your personal benefit.<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Aug 31, 2008<BR/><BR/>2.0 Details <BR/><BR/>Career Opportunities 1.5 <BR/>Communication 2.5 <BR/>Compensation & Benefits 3.0 <BR/>Employee Morale 2.0 <BR/>Recognition & Feedback 2.0 <BR/>Senior Leadership 1.0 <BR/>Work/Life Balance 3.0 <BR/>Fairness & Respect 2.5 <BR/><BR/>Disapproves of CEO<BR/> <BR/>3 of 3 people found this helpful <BR/><BR/>“Not so good anymore at NCR” <BR/>Customer Engineer in Pittsburgh, PA (United States) Current Employee ProsI currently can no think of any. If anything compared to other companies some of the benefits are slightly better than smaller companies. Even those though have eroded over the years. When you hear a 30 year retired vet tell you that it's only in the bast 7-10 years that things have gotten real bad in the company, and in my own limited time seeing that downfall, I cant say I'm proud of NCR. I wanted to be proud to work for a progressive modern company, but now the bottom line is all that matter regardless of anything else.<BR/><BR/>ConsI believe that the biggest is that upper management has lost touch with how the field really operates.<BR/><BR/>Advice to Senior ManagementStop paying so much attention to numbers and start paying attention to how the different territories work.<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Aug 31, 2008<BR/><BR/>2.0 Details <BR/><BR/>Career Opportunities 1.0 <BR/>Communication 2.5 <BR/>Compensation & Benefits 4.0 <BR/>Employee Morale 2.0 <BR/>Recognition & Feedback 2.0 <BR/>Senior Leadership 1.5 <BR/>Work/Life Balance 2.5 <BR/>Fairness & Respect 2.5 <BR/><BR/>Disapproves of CEO<BR/> <BR/>3 of 3 people found this helpful <BR/><BR/>“NCR is bad for now.” <BR/>Customer Engineer in Pittsburgh, PA (United States) Current Employee ProsI currently don't see any.<BR/><BR/>ConsMany, but mostly management has lost touch with employee's. I'm not talking about wages either. I understand hardware tech doesn't pay what it use to. On the other hand you don't have to have to give massive bonuses for RIF's and the such. If field techs need to take a cut, why doesn't upper management need to cut back too.<BR/><BR/>Advice to Senior ManagementStart treating your employees as people as opposed to machines.<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Aug 29, 2008<BR/><BR/>3.0 Details <BR/><BR/>Career Opportunities 3.5 <BR/>Communication 2.5 <BR/>Compensation & Benefits 4.0 <BR/>Employee Morale 3.0 <BR/>Recognition & Feedback 3.0 <BR/>Senior Leadership 2.0 <BR/>Work/Life Balance 3.5 <BR/>Fairness & Respect 3.0 <BR/><BR/>Disapproves of CEO<BR/> <BR/>3 of 3 people found this helpful <BR/><BR/>“Decent opportunities with constantly changing structures” <BR/>Anonymous in Dayton, OH (United States) Current Employee ProsGlobal Exposure, Opportunities to move around, Interesting Industry<BR/><BR/>ConsPolitical, Management that "doesnt get it," Always being asked to do more with less<BR/><BR/>Advice to Senior ManagementStart reinvesting in your company, cost cutting isnt the only way to produce good results<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Aug 28, 2008<BR/><BR/>2.0 Details <BR/><BR/>Career Opportunities 4.0 <BR/>Communication 3.5 <BR/>Compensation & Benefits 4.0 <BR/>Employee Morale 3.0 <BR/>Recognition & Feedback 3.0 <BR/>Senior Leadership 2.0 <BR/>Work/Life Balance 3.5 <BR/>Fairness & Respect 2.0 <BR/><BR/>No Opinion of CEO<BR/> <BR/>4 of 4 people found this helpful <BR/><BR/>“should be great but is not” <BR/>Product Manager in Dundee, Scotland (United Kingdom) Past Employee (2006) ProsExcellent location with low cost of living. A market leader in it's field for the past 15 years. If involved with successfull projects the considerable scope for international travel.<BR/><BR/>ConsJob security is non existent. Progression is random. Cuts seem to be random with no real assesment of contribution or skills. Aggressive cost cutting seems to continue unabated with no consideration of the affect on employee morale. Pretty much a short term view on everything. Employees can be very negative.<BR/><BR/>Advice to Senior ManagementRemember that people work for NCR and that they can be motivated or demotivated. Currently their are few activities that will actually motivate people.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-72905850380549978082008-09-11T08:25:00.000-04:002008-09-11T08:25:00.000-04:00Some comments from Glassdoor.com“Stop! Do not appl...Some comments from Glassdoor.com<BR/><BR/>“Stop! Do not apply! Trun back now!” <BR/>Software Engineer/Analyst in Orlando, FL (United States) Current Employee ProsI have not found a good reason. I am actively seeking another position elsewhere. NCR is good for people that enjoy working long hours for little to no recognition. It is a great place to work if you are not interested in growth, advancement, a life, good health benefits, or respect.<BR/><BR/>ConsLack of respect from senior management. Higly charged political environment. No solid direction. R&D/Engineering does not create products. Lack of solid software development practices. No SDLC in place. Health Benefits are horrible. No opportunities for career/professional growth. Long hours (well into the wee hours of the morning). Constant network/IT infrastructure problems. Off-shoring technical jobs with little benefit.<BR/><BR/>Advice to Senior ManagementStop playing politics, treat your people better, get a better health plan, learn how to develop products, and learn how to develop software.<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Sep 8, 2008<BR/><BR/>4.0 Details <BR/><BR/>Career Opportunities 3.5 <BR/>Communication 4.0 <BR/>Compensation & Benefits 3.5 <BR/>Employee Morale 3.5 <BR/>Recognition & Feedback 3.5 <BR/>Senior Leadership 4.0 <BR/>Work/Life Balance 3.5 <BR/>Fairness & Respect 3.5 <BR/><BR/>Approves of CEO<BR/> <BR/>0 of 0 people found this helpful <BR/><BR/>“30 good years out of 40” <BR/>Technical Services Representative Past Employee (2006) Pros40 year career was rewarded not only with ample monetary compensation but with community respect. I lacked nothing I needed in the way of equipment and experienced, qualified help.<BR/><BR/>Conswhen I retired it had become a numbers game. when I questioned the lack of time to do quality work the answer was quality no longer was the target. quality had been replaced by quantity. unfortunately I did not work in an arena that afforded me the opportunity to make the numbers. I am not one to lie about where I had been and what work I had completed so every day became a frustrating experience.<BR/><BR/>Advice to Senior Managementa good mule will work hard if treated well but will sit down if it is unhappy.<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Sep 6, 2008<BR/><BR/>2.0 Details <BR/><BR/>Career Opportunities 4.0 <BR/>Communication 2.5 <BR/>Compensation & Benefits 3.0 <BR/>Employee Morale 1.5 <BR/>Recognition & Feedback 2.5 <BR/>Senior Leadership 1.5 <BR/>Work/Life Balance 1.5 <BR/>Fairness & Respect 2.5 <BR/><BR/>Disapproves of CEO<BR/> <BR/>0 of 0 people found this helpful <BR/><BR/>“NCR worker moral at all time low!” <BR/>CE2 in Dallas, TX (United States) Current Employee ProsTo get hands on experience. There are a few opportunities for good ce's, rtss, atm, tm, but my experience with NCR is once you go salary NCR own's you.<BR/><BR/>ConsPay, poor raises, not enough employees doing the work. When we disagree with our FOD, his advice is to find another job. Ce's pay cut, CEO's bonus raised.<BR/><BR/>Advice to Senior ManagementSooner or later you won't be able to squeeze anymore profits out of us.<BR/><BR/>Was this review helpful? Yes | No Add a Comment Share This Review <BR/>--------------------------------------------------------------------------------<BR/>Sep 3, 2008<BR/><BR/>3.0 Details <BR/><BR/>Career Opportunities 2.5 <BR/>Communication 3.0 <BR/>Compensation & Benefits 3.5 <BR/>Employee Morale 2.5 <BR/>Recognition & Feedback 3.0 <BR/>Senior Leadership 2.0 <BR/>Work/Life Balance 3.0 <BR/>Fairness & Respect 2.5 <BR/><BR/>No Opinion of CEO<BR/> <BR/>4 of 4 people found this helpful <BR/><BR/>“NCR great place for experience but wouldn't want to live there!” <BR/>Project Manager in Orlando, FL (United States) Past Employee (2007) ProsGreat place to be exposed and gain experience. A good stepping stone in corporate America<BR/><BR/>ConsCompany is too large and cares only about revenue<BR/><BR/>Advice to Senior ManagementMake the work environment more employee friendly, less stressful, train managers at all levels to be better managersAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-35272524352639913322008-09-11T05:30:00.000-04:002008-09-11T05:30:00.000-04:00Screw the company lawers, If NJ law states you sta...Screw the company lawers, If NJ law states you start your van and leave at 8 AM and return home at 5 PM then that's what you do! Time for NJ Employee's to join the Claas Action Lawsuite.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-83759901294598825662008-09-10T22:44:00.000-04:002008-09-10T22:44:00.000-04:00In NJ if your company supplied vehicle is used foe...In NJ if your company supplied vehicle is used foe 80% company business you are working and should be getting paid when you get in until you get out. Our vehicles are for 100% company use and no employee use in non union NJ areas. Research it yourself, I did and was still shot down by company lawyers.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-41942219220825538312008-09-10T21:31:00.000-04:002008-09-10T21:31:00.000-04:00"As for this former ce3, I am retiring at the end ..."As for this former ce3, I am retiring at the end of the bridge payments."<BR/><BR/>I can't retire, but I will quit, I would rather starve than work for $20 an hour at this company!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-72498592045461135872008-09-10T21:29:00.000-04:002008-09-10T21:29:00.000-04:00"People in all sorts of jobs and careers are getti..."People in all sorts of jobs and careers are getting laid off or just let go every day by the thousands. And you guys are on this site bitching about a cutback in pay while you're still holding onto a job. There are a lot of people out there right now who would kill to have your job, even with the lousy paycheck. It doesn't quite seem right when seen in perspective, does it?"<BR/><BR/><BR/>Bullshit, nobody wants this sorry assed job!!! They can't hire people as fast as CE's are quiting!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-24088318560682187302008-09-10T18:33:00.000-04:002008-09-10T18:33:00.000-04:00If the company was doing lousy I wouldn't mind tak...If the company was doing lousy I wouldn't mind taking a cut but NCR and our CEO are making Winfall Profits. So who cares if others are losing there jobs, NCR is FUCKING US and using the economy as an excuse. When I started in the late 70's there was a recession and they didn't pull this Bullshit! We had a decent company back then, not run by a GREEDY CEO who should be shot!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6839986903562190767.post-74632899158451833232008-09-10T17:46:00.000-04:002008-09-10T17:46:00.000-04:00People in all sorts of jobs and careers are gettin...People in all sorts of jobs and careers are getting laid off or just let go every day by the thousands. And you guys are on this site bitching about a cutback in pay while you're still holding onto a job. There are a lot of people out there right now who would kill to have your job, even with the lousy paycheck. It doesn't quite seem right when seen in perspective, does it?Anonymousnoreply@blogger.com